Evelyn Cheang May Sim
Assistant Manager, Sales Administration Department

“I would like to commend one of your colleagues, Ms Evelyn Cheang May Sim, for her tremendous effort in helping me with some problem I had earlier with regard to my new executive condominium La Casa.

“She was there listening to my problems attentively and giving her utmost help and advice to solving my problems. She was indeed a great help.

“I would like to extend my appreciation to her.”

Ms Michelle Ou, La Casa

Goh Boon Peng
Manager, Customer Service Unit

“We wish to highly recommend Mr BP Goh, Manager of Customer Service Unit, for his most outstanding service. He is very approachable with a good listening ear. Mr Goh personally came to our flat twice to ensure that the workmen did their best to solve the problem satisfactorily. He also had good rapport with his subordinate staff at Gardenvista and together they were able to render commendable service.

“We are impressed by Mr Goh’s commitment, initiative and positive outlook in problem solving. Please thank him for us. He is certainly an asset to Far East Organization and deserves a promotion as well as performance bonus.

“Last but not least, we wish to express a big “Thank You” to you all for all you have done for us.”

Dr June Ngoh and Ms Grace Heng

Joey Ng
Customer Service Executive, Customer Service Unit
 
“We are owners of a unit in Blue Horizon.  Though we bought this unit in May 2005, we did not stay there in the last three years. In June of this year, we noticed two defects, and with the help of your customer service executive, Ms Joey Ng, the defects were rectified.

“We are very impressed by Joey’s excellent service. I would like to highlight a few of her excellent qualities: she listens very patiently to our problems, and she explores many possibilities with the intention to solve the problems. Joey projects a very good image of her company.
 
“You put Joey, the right person at the right job.

“We thank you and also appreciate Joey for her good work.”

Chua Siow Khiang and Yeo Gin See, Blue Horizon

Anson Goh Meng Wah
Customer Service Officer, Customer Service Unit

“I am taking the initiative to write a letter of accolade for a well-deserving Customer Service Officer, Anson Goh Meng Wah, a Far East Organization representative for Gardenvista Condominium.

“Mr Goh has been of great help to us since we first moved into Gardenvista in November 2006. He is a responsible and reliable professional with outstanding interpersonal skills. In particular, Mr Goh timely responds to our suggestions and queries without hesitation and promptly follows up with appropriate solutions.

“I, along with my family and friendly neighbours, am very impressed with Mr Goh and highly recommend him for continued professional advancement. We really appreciate Mr Goh’s high standard of service and would like to personally thank and commend him for his praiseworthy efforts.”

Mr Victor Low Hong Thow, Gardenvista

Melvin Teo 
Customer Service Executive, Customer Service Unit

“On behalf of my family, I would like to thank you for all your help since we moved in six months ago. We appreciate all the times you made an effort to come down to our place to address every concern we had, big or small. We are definitely impressed by the way you organised your men to get things done, resolve problems and suggest alternatives when there appeared to be no way out.

“Your product knowledge is excellent and you certainly had an answer to every question or concern we had.

“I know we were quite particular over certain issues but not once did we see you lose patience with us as you worked tirelessly to find a solution!

“Thanks for making our purchase a happy one. We look forward to many good years in this wonderful development.”

Dr and Mrs Alex Kuan and Family, Greenwood Avenue

Eric Neo
Assistant Manager, Property Sales
 
"With this commendatory letter, we would like to express our sincere gratitude and thanks to Mr. Eric Neo, who had rendered his highly professional services to us during our purchase process of a unit in Fast East Organization's La Casa Executive Condominium project.

"As a sale executive and team leader, Mr. Neo well exhibited his 'customer first' attitude by taking the initiative to help us acquire thorough knowledge of eligibility matters and the procedures for applying for an executive condominium. His resourceful presentations on the project really assisted us in making a well-informed decision. He was also very patient in guiding us to choose the unit type which best suited our expectations. It was his professional service and thoughtful advice that made us determined to purchase a unit at La Casa although we did not plan to buy a unit before our first visit to the show flat.

"During the purchase process, Mr. Neo also went the extra mile by visiting our home a few times to get our signatures for the document and for cheque collection. We are fully satisfied with our pleasant experience through his service and hope that he be duly commended by Far East Organization."

Lu Qin & Wang Fang, La Casa Condominium

Staff of Corporate Business Group
 
"My wife and I have enjoyed living in Chancery Grove and that is, in no small measure, due to the service that the Corporate Leasing Business Group has provided. Your staff have been very accommodating and responsive, the security guys have always been pleasant and welcoming and the whole estate has been well looked after so that we enjoyed a happy, pleasant and safe environment in which to appreciate your wonderful country.

"Thank you again and, if and when we come back, we will come knocking on Far East Organization's door in the hope that 29C will be available!"

Mr Peter Henley, Raffles International Limited